| Question
#1 |
What's
really included in the cost of the Expedition? |
| Our
Answer: |
Most
expeditions are not all-inclusive; they exclude all of your
lodging and food in Longyearbyen. As an out-of-pocket cost you
can expect to pay up to several thousand dollars extra for these
expenses. PolarExplorers INCLUDES these costs in all
but our most basic packages. You will not have to pay for lodging
or take the time to make reservations.. You will not have to
pay for food or find the best places to eat. Just arrive in
Longyearbyen, and we'll take care of the rest. Furthermore,
most PolarExplorers expeditions include a team anorak (the
best polar wind shell on the market - complete with fur ruff
- that is yours to keep at the end of the expedition!) We
also include other things, like your boot system and your skis,
saving you the time and cost of having to bring your own. Our
Champagne Flights include a guide for the duration of the
experience (most do not). Our
guides are great resources and excellent ambassadors
to the Arctic region and their role is to help you get the absolute
most out of your experience.
Back
to top |
| Question
#2 |
Who
is guiding the expedition? |
| Our
Answer: |
This
is an important question. You want a guide who is fun, friendly,
helpful, experienced and personal. Many companies that sell
North Pole expeditions are "agents" who market expeditions,
but don't guide them. They will take your deposit and "sell"
you to another guide. You might even get "sold" again
to a third party. At PolarExplorers we guide all of our own
expeditions. That is why we are in business - and we
love what we do! We know that our
guides offer the highest quality experience. On
other expeditions people often arrive feeling unprepared and
complain of being led as if they were mere tourists. Our team
members not only feel well prepared, but they are encouraged
to take part in as many aspects of the expedition as interest
them (for instance, we are happy to teach polar navigation and
let you try leading for a day - under our guidance of course,
or if you want to know about polar history we'll offer an impromptu
lecture in the tent at night...) If we cannot accommodate you
on one of our expeditions (if we are sold out, or if there are
not enough people registered) we will offer to arrange for you
to join another expedition or we will refund your deposit -
your choice. Back to top |
| Question
#3 |
What
kind of training and pre-expedition services do they offer? |
| Our
Answer: |
Your
PolarExplorers expedition INCLUDES a 5 day Polar
Shakedown training trip to help you prepare for your
expedition. We also include unlimited phone support for help
with gear selection and physical training. |
| Question
#4 |
Has
anyone ever quit one of their expeditions? Why? |
| Our
Answer: |
Find
out if anyone has ever quit one of their expeditions either
before they arrived on the ice - or even after! You'd be surprised
how many guiding services have had clients quit before they
reached the North Pole. PolarExplorers has never had anyone
quit or opt-out of participating in an expedition. This
is because we take great care to prepare and inform people about
conditions and what to expect prior to the expeditions. Our
guides are also very good at helping people feel welcome, and
addressing any possible concerns. |
